Game Guide

Troubleshooting

Unfortunately, some users may experience some issues when installing or patching their game client. This is primarily due to an overzealous Anti-Virus or Windows Defender. This page will guide you how to quickly fix common issues.

 

Issue Name Issue Picture
Failed To Load Game

Issue Photo

FailedToLoadGame

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

Can't find file for package 'ALAudio' 1

Issue Photo

AL Audio Error

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

 

If this does not solve your problem, please see "Can't find file for package 'ALAudio' 2", directly under this guide.
Can't find file for package 'ALAudio' 2

Issue Photo

AL Audio Error

Reason

This can happen because you have not installed all of the required drivers for the game, specifically the C++ Redistributable files.

Solution

Visit our "Media" page and download the latest Visual C++ Redistributable File. Once downloaded, run the installer and follow the instructions that it provides you with.

The download link can be found at the bottom of the "Media" page and looks like the following image.

C++ Redistributable
Others

If you experience any other issues or would like us to feature some additional Troubleshooting Guides, please open a Support Ticket and let us know!

https://www.eonicgames.com/support/opens
  • PvP Rankings
  • Servers
  • Filters

Player Rankings

Rank Name PK Points
1 PUSHmyWHELCHAIR - Disabled 1348
2 Timmy - Disabled 460
3 Incap - Disabled 405
4 KillerAlxiance - Killer_Alliance 332
5 BadBoy - 327
6 Squit - Celestial 322
7 IBlZA - Hawaii5o 287
8 Grizzly - Stoners 279
9 KillerAviiance - Killer_Alliance 259
10 NotMeEither - R2D2_ 248
11 IDontThinkSo - R2D2_ 246
12 Wheelchair - Disabled 241
13 Laban - Killer_Alliance 220
14 Jimmy - Disabled 204
15 Mquit - MVP 203
16 Stoned - Stoners 178
17 KillerAquiance - Killer_Alliance 171
18 KnObiE - Stoners 170
19 Deranged - Disabled 168
20 ViIIain - NoFame 165
21 MONKEY - Stoners 163
22 KillerAcriance - Killer_Alliance 117
23 Aetheria - Celestial 94
24 GraiSeR - TreatOrTrick 94
25 Asylum - Disabled 82
26 KillerAftiance - Killer_Alliance 72
27 DeadlysFireBall - Stoners 70
28 ChiChi_ - NeedTokens 64
29 KillerAshiance - Killer_Alliance 63
30 RATKING - Stoners 62
31 YesItsYou - R2D2_ 57
32 KillerAbliance - Killer_Alliance 57
33 Mr_Crowley - Stoners 52
34 ShowTime - Celestial 52
35 KillerAziance - Killer_Alliance 51
36 SUNShina_ - R2D2_ 47
37 Mkewa_ - Celestial 45
38 M1mesis - Celestial 45
39 GG_SauroN - Stoners 44
40 CovGo - Celestial 43
41 ImCrashed - R2D2_ 37
42 Clarz - TreatOrTrick 36
43 Alzheimers - Disabled 35
44 Killer_Aliiance - Killer_Alliance 35
45 CoulBeMe - R2D2_ 34
46 FireDowN - Disabled 33
47 KillerAmxiance - Killer_Alliance 30
48 PhantomArroW - Fanatical 30
49 6_7 - EzClapHandicap 27
50 Penetrator - BadNews 23

Tribe Rankings

Rank Name PK Points
1 Disabled 2999
2 Killer_Alliance 1517
3 Stoners 1153
4 R2D2_ 787
5 Celestial 709
6 MVP 372
7 Hawaii5o 367
8 TreatOrTrick 246
9 NoFame 165
10 BuffLowerLVLTurfs 145
1 Death 28162
2 Renegade 25525
3 Zero 19143
4 Sunguard 13799
5 Dead_END 7209
6 TheCrazyWitch 5455
7 ReNaiSsanCe 5008
8 100fanta99success 3953
9 VETERAN 3625
10 HotSix 2842
1 Death 28162
2 Renegade 25525
3 Zero 19143
4 Sunguard 13799
5 Dead_END 7209
6 TheCrazyWitch 5455
7 ReNaiSsanCe 5008
8 100fanta99success 3953
9 VETERAN 3625
10 Disabled 2999