Game Guide

Troubleshooting

Unfortunately, some users may experience some issues when installing or patching their game client. This is primarily due to an overzealous Anti-Virus or Windows Defender. This page will guide you how to quickly fix common issues.

 

Issue Name Issue Picture
Failed To Load Game

Issue Photo

FailedToLoadGame

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

Can't find file for package 'ALAudio' 1

Issue Photo

AL Audio Error

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

 

If this does not solve your problem, please see "Can't find file for package 'ALAudio' 2", directly under this guide.
Can't find file for package 'ALAudio' 2

Issue Photo

AL Audio Error

Reason

This can happen because you have not installed all of the required drivers for the game, specifically the C++ Redistributable files.

Solution

Visit our "Media" page and download the latest Visual C++ Redistributable File. Once downloaded, run the installer and follow the instructions that it provides you with.

The download link can be found at the bottom of the "Media" page and looks like the following image.

C++ Redistributable
Others

If you experience any other issues or would like us to feature some additional Troubleshooting Guides, please open a Support Ticket and let us know!

https://www.eonicgames.com/support/opens
  • PvP Rankings
  • Servers
  • Filters

Player Rankings

Rank Name PK Points
1 PUSHmyWHELCHAIR - Disabled 2365
2 Grizzly - Stoners 1265
3 BadBoy - Stoners 1083
4 MTV_ - Stoners 1045
5 Timmy - Disabled 932
6 Jimmy - Disabled 874
7 KillerAviiance - Killer_Alliance 776
8 KillerAlxiance - Killer_Alliance 722
9 Incap - Disabled 669
10 MONKEY - Stoners 586
11 Stoned - Stoners 568
12 BabyBenz - Killer_Alliance 568
13 RATKING - Stoners 539
14 KillerAquiance - Killer_Alliance 485
15 IDontThinkSo - Disabled 456
16 Squit - Stoners 441
17 LengthY - Killer_Alliance 429
18 IBlZA - Hawaii5o 429
19 Wheelchair - Disabled 326
20 Mr_Crowley - Stoners 325
21 KillerAftiance - Killer_Alliance 310
22 NotMeEither - Disabled 306
23 CovGo - Stoners 299
24 NerfRM - Disabled 283
25 FireDowN - Disabled 280
26 KillerAziance - Killer_Alliance 240
27 ViIIain - NoFame 238
28 Alzheimers - Disabled 229
29 Mquit - Celestial 228
30 Deranged - Disabled 223
31 KillerAshiance - Killer_Alliance 214
32 ImCrashed - Disabled 194
33 GG_SauroN - 185
34 KillerAghiance - Killer_Alliance 164
35 KillerAdkiance - Killer_Alliance 153
36 DeadlysFireBall - Stoners 144
37 SUNShina_ - Disabled 138
38 Flakerz - WhatEver 128
39 ChiChi_ - Hawaii5o 126
40 ShowTime - Stoners 110
41 SyKo - Disabled 79
42 Asylum - Disabled 76
43 EggyParty - Disabled 70
44 Viggen - Killer_Alliance 70
45 YesItsYou - Disabled 55
46 Jinwoo - 53
47 _SUNshina - R2D2_ 44
48 Mkewa_ - Stoners 42
49 CoulBeMe - Disabled 36
50 KillerAbliance - 33

Tribe Rankings

Rank Name PK Points
1 Disabled 7640
2 Stoners 6580
3 Killer_Alliance 4265
4 Hawaii5o 703
5 Celestial 373
6 WhatEver 276
7 NoFame 238
8 Hit1 118
9 Letter 112
10 BuffLowerLVLTurfs 101
1 Death 27091
2 Renegade 26111
3 Zero 19001
4 Sunguard 14169
5 Dead_END 7209
6 TheCrazyWitch 5454
7 100fanta99success 3953
8 ReNaiSsanCe 3953
9 HotSix 2839
10 Death_ 2810
1 Death 27091
2 Renegade 26111
3 Zero 19001
4 Sunguard 14169
5 Disabled 7640
6 Dead_END 7209
7 Stoners 6580
8 TheCrazyWitch 5454
9 Killer_Alliance 4265
10 ReNaiSsanCe 3953