Game Guide

Troubleshooting

Unfortunately, some users may experience some issues when installing or patching their game client. This is primarily due to an overzealous Anti-Virus or Windows Defender. This page will guide you how to quickly fix common issues.

 

Issue Name Issue Picture
Failed To Load Game

Issue Photo

FailedToLoadGame

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

Can't find file for package 'ALAudio' 1

Issue Photo

AL Audio Error

Reason

This is a very common issue. This happens because an Anti-Virus or Windows Defender program is blocking some of the games core files. This is called a false positive, and we assure you our client is completely safe.

Solution

This can be fixed by adding an exception to your Anti-Virus or Windows Defender programs for the games folder or flagged files. Unfortunately, all Anti-Viruses/Windows Defenders have different graphical user interfaces, so we can't provide you with an exact guide on how to do this. If your Anti-Virus/Windows Defender is not listed in the "Adding Anti-Virus Exceptions" guide, try googling how to add folder exceptions to your Anti-Virus.

 

If this does not solve your problem, please see "Can't find file for package 'ALAudio' 2", directly under this guide.
Can't find file for package 'ALAudio' 2

Issue Photo

AL Audio Error

Reason

This can happen because you have not installed all of the required drivers for the game, specifically the C++ Redistributable files.

Solution

Visit our "Media" page and download the latest Visual C++ Redistributable File. Once downloaded, run the installer and follow the instructions that it provides you with.

The download link can be found at the bottom of the "Media" page and looks like the following image.

C++ Redistributable
Others

If you experience any other issues or would like us to feature some additional Troubleshooting Guides, please open a Support Ticket and let us know!

https://www.eonicgames.com/support/opens
  • PvP Rankings
  • Servers
  • Filters

Player Rankings

Rank Name PK Points
1 PUSHmyWHELCHAIR - Disabled 2527
2 Grizzly - Stoners 1378
3 SirMTV - Stoners 1187
4 BadBoy - Stoners 1083
5 Timmy - Disabled 932
6 Jimmy - Disabled 874
7 KillerAviiance - Killer_Alliance 785
8 KillerAlxiance - 722
9 Incap - Disabled 662
10 Ali - Stoners 656
11 BabyBenz - Killer_Alliance 643
12 LengthY - Killer_Alliance 603
13 MONKEY - Stoners 586
14 KillerAquiance - Killer_Alliance 558
15 GeorgeDroid - Stoners 524
16 IDontThinkSo - Disabled 462
17 Squit - Stoners 441
18 IBlZA - Hawaii5o 429
19 KillerAftiance - Killer_Alliance 424
20 FireDowN - Disabled 411
21 NerfRM - Disabled 377
22 Mr_Crowley - Stoners 365
23 CovGo - Stoners 329
24 Wheelchair - Disabled 326
25 NotMeEither - Disabled 305
26 KillerAziance - Killer_Alliance 301
27 Alzheimers - Disabled 252
28 Deranged - Disabled 248
29 ViIIain - NoFame 238
30 Mquit - Celestial 228
31 KillerAshiance - Killer_Alliance 227
32 KillerAghiance - Killer_Alliance 200
33 ImCrashed - Disabled 194
34 GG_SauroN - 185
35 KillerAdkiance - Killer_Alliance 173
36 STRIPDDANCER - Stoners 145
37 Viggen - Killer_Alliance 145
38 SUNShina_ - Disabled 139
39 Flakerz - WhatEver 128
40 ChiChi_ - Hawaii5o 126
41 ShowTime - Stoners 113
42 Asylum - 76
43 SyKo - Disabled 69
44 EggyParty - Disabled 64
45 Jinwoo - 53
46 Shuriken - Stoners 52
47 YesItsYou - Disabled 50
48 _SUNshina - R2D2_ 37
49 CoulBeMe - Disabled 36
50 Mkewa_ - Stoners 35

Tribe Rankings

Rank Name PK Points
1 Disabled 8005
2 Stoners 7003
3 Killer_Alliance 4202
4 Hawaii5o 778
5 Celestial 353
6 WhatEver 276
7 NoFame 238
8 Hit1 133
9 AvenGers 114
10 Letter 106
1 Death 27166
2 Renegade 26260
3 Zero 19001
4 Sunguard 14231
5 Dead_END 7209
6 TheCrazyWitch 5453
7 100fanta99success 3953
8 ReNaiSsanCe 3940
9 HotSix 2839
10 Death_ 2810
1 Death 27166
2 Renegade 26260
3 Zero 19001
4 Sunguard 14231
5 Disabled 8005
6 Dead_END 7209
7 Stoners 7003
8 TheCrazyWitch 5453
9 Killer_Alliance 4202
10 100fanta99success 3953